What is Sharepoint?
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The short answer:
Sharepoint is a web based collection of sites, installed on a Windows 2003 or 2008 server which allows a user to interactively input, download and track data.
The long answer:
It is very hard to define exactly what Sharepoint is for one simple
reason.. it is so many things! It is for this reason that I have
decided to give a number of aswers to this question. Each highlighting a
separate aspect of what Sharepoint is and does.
1) Sharepoint is a CRM Solution
2) Sharepoint is a Personal Organizer
3) Sharepoint is an Interactive Web site
4) Sharepoint is a document resource
5) Sharepoint is a shared calendar
6) Sharepoint is a Contacts Database
1) Sharepoint is a CRM Solution
In Sharepoint, you can create a full list of your customers and
suppliers which would not only be a list but an interactive database
which has the ability to store information on:
•The type of company, size etc
•All the key contacts in every company that you work with.
•Key logistical information
•Billing information
In Sharepoint you can create a full list of your orders or your
customer's orders. The online order sheets can contain:
•Full lists of details. They can be linked to separate pages
containing product details, customer order history etc
•Full details relating to the dates, times, customer response etc
Ownership of jobs may be passed from person to person as order progress.
Here's an example: a sales person may take an order, the job may be passed to admin for approval and then to products to do the ordering and finally back to sales to make a customer care call
2) Sharepoint is a Personal Organizer
On a Sharepoint system, you can setup user accounts for you, all the
people in your company and even limited accounts for external clients.
Your personal account may contain:
•A list of jobs that have been assigned to you
•An online briefcase of Word, Excel and other Office documents
•A personalized view of appointments and a calendar which can
sync with Outlook
•Access to a shared calendar for the company
3) Sharepoint is an Interactive Web site
Sharepoint allows for advanced HTML editing and supports a whole
bunch of amazing web technologies. A web site hosted on Sharepoint can
give users the ability to log on individually and access certain areas.
4) Sharepoint is a document resource
Company handbooks, fire safety regulations, annual leave request forms, equal opportunity documents
, ethical policies.. they can all be stored in Sharepoint!
Sharepoint allows you to upload Word documents, Excel documents, PDFs, Emails and any other type of business documentation.
These documents can be categorized and separated into folders (see below).
5) Sharepoint is a shared calendar
Sharepoint allows for you and your colleagues to all have your own calendars in the Sharepoint site. These calendars can be used to record meetings, holidays etc and can be synced with outlook.

6) Sharepoint is a Contacts Database
Sharepoint lets you completely customize your contacts database. You may customize the fields you need and delete the fields you dont need.
Furthermore, everyone in your company can be granted permission to use or add contacts.
As Sharepoint is based on a SQL database, these contacts can be referenced by other charts and tables within the site. For example, in an "open projects list", each project can be linked in the database to the company that has commissioned it.. together with the person that is managing/working on the project!
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